Stockton plans new mobile crisis pilot program. Here’s how it works

Stockton plans new mobile crisis pilot program. Here’s how it works

Updated: 4:44 PM PDT Nov 2, 2022

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BRANDI: NEW THIS MORNING, THE CITY OF STOCKTON IS USING FEDERAL MONEY FROM THE AMERICAN RESCUE PLAN TO HELP PEOPLE WITH NON-VIOLENT, LOW-LEVEL 911 CALLS. TODAY, THE CITY IS ANNOUNCING THE START DATE OF THE PILOT PROGRAM. HERE TO TELL US ALL ABOUT IT IS CITY MANAGER, HARRY BLACK. LET’S START WITH HOW THIS PROGRAM IS GOING TO WORK. >> GOOD MORNING, THANK YOU FOR HAVING ME. DURING THE PANDEMIC, AS WE ALL DISCOVERED, WE AS HUMANS ARE VERY FRAGILE. THE PANDEMIC SHED A BRIGHT LIGHT ON CONSIDERATIONS WE NEED TO BE MINDFUL OF ALL THE TIME IN TERMS OF ONE ANOTHER. THE IDEA CAME TO US TO PURSUE THE ESTABLISHMENT OF A CRISIS — A MOBILE CRISIS AND INTERVENTION CAPABILITY. WE ARE TEAMING UP WITH THE COMMUNITY MEDICAL CENTER OF SAN JOAQUIN COUNTY. TOMORROW, WE WILL BE OFFICIALLY ANNOUNCING THE START DATE OF THIS FIRST, ONE-OF-A-KIND, MOBILE CRISIS INTERVENTION PROGRAM ALONG WITH OUR PARTNER, THE COMMUNITY MEDICAL CENTER. TOMORROW, WE WILL BE OFFICIALLY ANNOUNCING THE DATE THAT WILL COMMENCE THIS MONTH. BRANDI: WE WANT TO TALK SPECIFICS ABOUT HOW IT IS GOING TO WORK FOR PEOPLE. I UNDERSTAND WHEN PEOPLE CALL 911, WHO ULTIMATELY WILL BE DISPATCHED? >> IN ESSENCE WHAT WE REALIZED BY LOOKING AT THE DATA, SOMEWHERE AROUND 5% OF ALL 911 CALLS WE RECEIVE OUR REALLY FOR NONPOLICE EMERGENCIES. THROUGH MINING THE DATA, WE ARE BASICALLY GOING TO CALL OUT THOSE CALLS AND THEY WILL BE AUTOMATICALLY ROUTED TO THE MOBILE CRISIS UNIT. THEY WILL BE A TEAM OF VARIOUS, DIFFERENT DISCIPLINES. FROM A PROFESSIONAL STANDPOINT, THERE WILL BE A BEHAVIORAL HEALTH CAPABILITY THERE. WE WILL TRIAGE WHATEVER THE SITUATION MAY BE FROM WHATEVER THAT CRISIS IS. THESE WILL BE NON-POLICE, CRIMINAL RELATED 911 CALLS. BRANDI: THERE HAVE BEEN A LOT OF TALKS ABOUT THIS KIND OF THING. A LOT OF CALLS BY COMMUNITY ACTIVISTS SAYING THERE NEEDS TO BE PEOPLE THAT ADDRESS MENTAL HEALTH CALLS AND NOT NECESSARILY LAW ENFORCEMENT. WHEN YOU GET A CALL TO 911, HOW WILL THE DISPATCHER DISTINGUISH BETWEEN THE NEED FOR LAW ENFORCEMENT AND THE NEED OR THIS NEW CRISIS PROGRAM? >> WORKING WITH THE COMMUNITY MEDICAL CENTER, THE FIRE DEPARTMENT AND POLICE DEPARTMENT, THEY ARE IRRELEVANT PROTOCOLS TO ADDRESS THAT. — THEY ARE ADDRESSING PROTOCOLS. BRANDI: THIS PILOT PROGRAM WILL START SOON. THE INITIAL RESPONSES IN DOWNTOWN STOCKTON, HOW DO YOU SEE THIS PROGRAM GROWING IN THE FUTURE? >> WE ARE GOING TO START OUT WITH ONE MOBILE TEAM. WE ARE GOING TO TAKE SEVERAL MONTHS TO PERFECT THAT PROCESS. THEN, THE IDEA IS TO ADD AN ADDITIONAL THREE TO FOUR TEAMS, ALONG WITH THREE TO FOUR ADDITIONAL UNITS TO COMBAT THIS INITIAL UNIT. WE WILL LEARN FROM THE FIRST ONE AND THEN INCORPORATE WHAT WE HAVE LEARNED AND GROW THE PROGRAM INTO ULTIMATELY FOUR TO FIVE RESPONSE UNITS. BRANDI: THIS IS A REALLY INTERESTING PROGRAM. WE APPRECIATE YOU JOINING US TO TALK ABOUT IT. WE WILL CHECK BACK IN WITH YOU. OUR VIEWERS WOULD BE INTERESTED IN HEARING JUST HOW THIS PROGRAM WORKS, AND MAYBE OTHER COMMUNITIES CAN DO SOMETHING SIMILAR. THAN

Stockton plans new mobile crisis pilot program. Here’s how it works

KCRA

Updated: 4:44 PM PDT Nov 2, 2022

The city of Stockton is using federal funds from the American Rescue Plan to help people with non-violent, low-level 911 calls. KCRA 3 spoke with the city’s manager Harry Black about how the three-year program works. He said that the city is teaming up with the Community Medical Center of San Joaquin County and will announce the program’s start date on Thursday. Around 5% of 911 calls are for non-police emergencies, he said. “Through mining the data, we’re basically going to call out those calls and they will be automatically routed to the mobile crisis unit and they will be a team of various different disciplines,” he said. The initial response for the pilot project will be for downtown Stockton. Learn more in the video above.

The city of Stockton is using federal funds from the American Rescue Plan to help people with non-violent, low-level 911 calls.

KCRA 3 spoke with the city’s manager Harry Black about how the three-year program works.

He said that the city is teaming up with the Community Medical Center of San Joaquin County and will announce the program’s start date on Thursday.

Around 5% of 911 calls are for non-police emergencies, he said.

“Through mining the data, we’re basically going to call out those calls and they will be automatically routed to the mobile crisis unit and they will be a team of various different disciplines,” he said.

The initial response for the pilot project will be for downtown Stockton.

Learn more in the video above.

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